cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Black is faded on part of the page: CP305d

Operating System: macOS 10.13 - High Sierra

Hi there, long-time Fuji Xerox printer fan.

Currently have an older DocuPrint CP305d which has been a great printer. It has started printing part of the page in faded black, not the whole page. It only seems to be the black as far as I can tell.

To date, at great expense, I have replaced the toner, the fuser, the drum and the feed roller unit all with new genuine parts and it has made no difference. I've been through the maintenance menu and reset/reregistered/re-everythinged I could find. I've cleaned the color toner density sensor and the feed roller inside the printer.

Nothing has made a difference. Is the printer just past its use-by date? I could have probably bought a new printer for the cost of the above new spare parts sadly.

Any ideas?

Must appreciated, Matt, Australia

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Black is faded on part of the page: CP305d

Hello Matt,

I searched the Knowledgbase, and it sounds like you have tried all you can to clear the issue other than place a service call.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos