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Leoni
New Member
New Member

Black line smear when printing on phaser 7500

Product Name: Phaser 7500
Operating System: macOS 12 - Monterey

There is a faint black smear printing down the centre of my pages. Can anyone help me identify what the problem is please?

 

I have check the imaging untis for damage but I cannot see anything wrong with them. 

thumbnail_IMG_4576.jpg

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TammyL-Xerox
Community Manager
Community Manager

Re: Black line smear when printing on phaser 7500

Hello Leoni, 

I searched our online knowledge base and found an article for black lines/smears on the page for you to review.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100. 

Thanks,
TammyL-Xerox
Community Manager

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