cancel
Showing results for 
Search instead for 
Did you mean: 

THIRD TIME SENDING PIC Re: Black print faded and printed as grey.

From Jeff Wayne...as requested 3rd attemptFrom Jeff Wayne...as requested 3rd attempt

0 Kudos

Re: Black print faded and printed as grey.

I have sent pics in 2 formats and several sizes... I don't know why this forum won't upload them...they show as being ready to send....give me an email address and I will be happy to includeIMG_0774 copy 4.jpg

0 Kudos

Re: Black print faded and printed as grey.

Give me another way to send the pic, please
0 Kudos

NEW PICTURERe: Black print faded and printed as grey.

Andy,

Here is another shot. Maybe this will transmit!!IMG_0775.HEIC.jpeg

0 Kudos
andymbody
Valued Contributor
Valued Contributor

Re: NEW PICTURERe: Black print faded and printed as grey.


Unfortunately pictures must be approved by the moderators. Not sure when that will happen. Might be Monday. I'll take a look periodically.

Andy
0 Kudos
andymbody
Valued Contributor
Valued Contributor

Re: Black print faded and printed as grey.


I sent you a person message using the message function. Instructions for sending pics there.
0 Kudos
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: NEW PICTURERe: Black print faded and printed as grey.

Hi Jeff,

Your problem is from the black developer housing where is a debris in the developer material, so you need to replace at least the developer material although I see a problem of developer housing magnetic roll at one end.

 

Gabi

static
New Member
New Member

Re: Black print faded and printed as grey.

Has there ever been a fix for this? It is bizarre. If I print a PDF with text, it comes out VERY LIGHT GRAY. If I take a screen shot of the PDF and print it as an image, the BLACK COMES OUT FINE. There is some kind of bug in the software that is causing lower color levels on the text rendering only. Is there some kind of eco mode that is stuck on? If so, I can't find it.

static
New Member
New Member

Re: Black print faded and printed as grey.

Dude- I print a PDF from Preview on Mac- the text comes out light gray. I take a screenshot of the exact same PDF page, print it from Preview on the Mac, the text comes out dark black. I print text from Word, comes out light gray. I screen shot the text, paste it into the Word document as an image, and the pasted image comes out black next to the light gray text in the same document.

0 Kudos

Re: NEW PICTURERe: Black print faded and printed as grey.

Same problem here, printing from WORD or the internet browser is light grey, when transfering it to PDF and print it it will be black again. Is anyone going to answer from Xerox to this problem. I see a lot of customers who are having the same problem as we do.

It is so unprofessional to send invoices like this in light grey. So we would appericiate a quick solution.

0 Kudos