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Valued Member
Valued Member

Black prints jams in fuser

Product Name: Xerox Color C75 EFI Fiery Controller
Operating System: Windows 7

Ok guys been having a very strange phenomena

now when i print anything if there's a majority of black it will get smudgy 

So i tried printing pure black

Opening the galss hitting copy well all hell breaks lose

the paper jams 1/4 of the way into fuser. 

Like really bad

Like it's exccive toner on the paper

I've adjusted the gsm and all that but still the same

I've put the paper (letter 32lb) to the lowest setting 64 gsm and even so it jams turn it up to 120 and liek the paper is melting in the fuser

happens more so than on the larger heavier sheets but it's black is the uisse

installed a new drum

anyone else can assist as to why thyis may happen?

thanks much . 

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5 Replies
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Valued Member
Valued Member

Re: Black prints jams in fuser

P.S. I dumped most of the prints will try to get you guys some photo proofs. 

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Valued Advisor
Valued Advisor

Re: Black prints jams in fuser

Hi,

Have you tried another fuser module?

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Valued Member
Valued Member

Re: Black prints jams in fuser

Well @gabiene

we have changed it didn't try switching back to the old one, will see wha thappens

here's a copy of what happens though

I'm just wondering if it's too much toner density or what because it's ridiculously heavy 20191201_190229.jpg

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Valued Member
Valued Member

Error 042-326

Hey there Merry Christmas and Happy Holidays.

Since yesterday been having issue with printer. The belt is basically new installed in July.
The machine had some toner spillage. We cleaned the belt out it back in but still getting the error.
042-326 I reset two nvm 741-132.and 761-132 the last one would show you the screen but the copy button will be disabled the other keep giving the error screen when booted. I don't know what to do. Please help thanks
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Valued Advisor
Valued Advisor

Re: Error 042-326

Hi,

It is clear it is from the belt. If the belt have an milky film over the silver patch try to remove it slowly without removing the patch.

 

Gabi