I am going to contact the 2nd level customer support for you. We´ll try to get an answer as to why you are getting an unexpected impose result. I´m sorry for the inconvenience.
Unfortunately no, you will need to call the number listed above. Please have your device serial number ready as they will need that to authenticate your maintenance agreement.
I see no one has answered this so I would recommend at this point to contact 2nd Level Support at 1-800-821-2797.
Hello, I have a PDF which has a page with a very big and strange object outside mediabox. It's measures are W: 23119.6444 mm; H: 23119.6444 mm. To see it you must to set the zoom at 1% and select all; when you find that object and select it with pitstop selection tool, you find out it's not a bitmap or a vector, it's nothing known.
The trouble just begin, we use apogee workflow to process all our files, and then export a PDF to a Hot Folder in nuveras. In Nuveras we use queues for impose, and in this case we are doing a step and repeat: but the page whith tha object prints blank...