Will you please provide more information on your job?
What size is the Original document? What size is the paper that your are imposing (Booklet Creation) your job to?
Can you provide a pictures that might assist in troubleshooting?
Something to be aware of is if your originals are 8 1/2 x 11 and you are creating booklets outputted to 8 1/2 x 11 it will not fill the whole page. If you output to 8 1/2 x 14 paper it will. Please see example PDF.
I hope this helps.
Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797 or 1-800-835-6100
I am trying to print a booklet that fills the whole page. When I print it, it shrinks down the size of the PDF and does not fill the whole page. I feel like I've tried every option setting combination possible but cannot get it to work.
Is there any solution to this? I'm happy to provide more details if needed.