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3 Replies
CathyO-Xerox
Community Manager
Community Manager
‎10-02-2023 12:11 PM

Re: Bought ec7856 with no hard drive

Hello Jeffm,

At this point you may need to schedule a service call for more assistance.

Thanks,
CathyO-Xerox
Community Manager

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Jeffm
New Member
New Member
‎10-02-2023 10:38 AM

Re: Bought ec7856 with no hard drive

Thank you TammyL. I’ve called that number before but no one has been able to assist. Not sure if you have any other recommendation. Thank you though.
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TammyL-Xerox
Community Manager
Community Manager
‎10-02-2023 10:17 AM

Re: Bought ec7856 with no hard drive

Hello Jeffm, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797. 

Thanks,
TammyL-Xerox
Community Manager

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Jeffm
New Member
New Member
‎09-30-2023 01:06 AM

Bought ec7856 with no hard drive

Product Name: WorkCentre EC7836/EC7856
Operating System: Windows 10
Hi,

I bought.a WorkCenter ec7856 printer that came with no hard drive. I’ve bought a new hard drive and tried to use the AltBoot method with no success. Can someone please be so kind to let me know how I can go about getting this machine to work again. Thanks.
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