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New Member
New Member

Brand new printer and keeps jamming

Product Name: Phaser 6510
Operating System: Windows 10

I have taken delivery of a brand new 6510 today.  All set up, selected 8.5" X 11" for A4 paper but everytime I try to print the page jams halfway out.  It is also very hot when I open up the back to remove the jammed sheet.

Feeling very frustrated :-(

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Valued Advisor
Valued Advisor

Re: Brand new printer and keeps jamming

Hi,

You must be sure to setup correctly paper settings at the machine and in printer driver. I think is something wrong with the settings.

 

Gabi

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