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Brother MFC-8600 works great, does not realize paper is feeding fine.

Product Name: 3003 Printer
Operating System: Android

I have an older Brother MFC-8600 with what seems to be a feed detection issue. Every sheet of paper stops about halfway into the machine, with a perfectly clear half page of toner deposited, but never reaching the fuser roller. The machine claims a jam.Same result with the front feed slot, same result with a self test page. Everything sounds normal, and I've cleaned and dust blasted everything. Is there a way to diagnose? To repair the paper fee sensor?

 
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Community Manager
Community Manager

Re: Brother MFC-8600 works great, does not realize paper is feeding fine.

Hi DmelloMarfi,

Thank you for using the Support Forum. This is a forum for support on Xerox products.  For Brother you would need to go to the Brother support site or contact them. 

Thanks,
CherylO-Xerox
Community Manager

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