We have a WorkCentre 7835i with a foreign interface device that accepts coins and bills. Currently, the system locks down all copies and prints sent to the system and requires the users to insert money into the device for the prints or copies to be made. We can bypass this function with a key inserted into the device.
My question is; is there a way to bypass for prints sent from specific computers only. We offer a couple of systems that are allowed to perform free printing but it is becoming task intensive for an employee to go and retrieve the key, and bypass the system for these prints. If thre was a way to send a code or set the printer to bypass for a specific ip address or machine name that would be really helpful.
Thanks for any help that you may be able to provide.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7835i.
It may also depend on which coin device you are using so you might contact the manufacturer of your device to see if the device has the capability to allow or disallow with some kind of a command from the computers.
Alternatively, you can visit our Contact Us page for other support options.