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jscheuerm
New Member
New Member

Bypass not working

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Not Specified

Hi There, I am needing some help as our bypass tray is not feeding paper into the printer. When we load it, the setting pop up but when we hit confirm nothing is feeding into the printer. 

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George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: Bypass not working

jscheuerm,

Can you please provide a little more information.  When you print does your job show up at the printer in the Jobs queue?  What is it's status?

Is there an error?  Such as "Held for Required Resources"?  If you can please provide some screenshots.

I hope this helps.

 

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