Hi all! I can only make the Bypass Tray work when I leave Tray 1 open. I must be missing something: From the Device touch screen menu: Service Settings => Paper Supply Auto Select Policy in ON. From CentreWare Internet Services menu: Properties => General Setup =>Tray Settings :Bypass mode On. I have read some somewhere about the priority of the trays but cannot find this setting on my device. Help please:)
I searched our online knowledge base and found an article that may help you with the tray priorities setting.
If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.