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Bypass tray woes

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Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hello,

I can't get anything to print using the bypass tray. Other functions of this beast are working fine. Currently on  System 65.50.61. I load either 8.5x11 or envelopes properly according to the tutorials on this website, and adjust/confirm the media settings on the LCD screen for the bypass tray. Regardless of anything I try, if the bypass tray is open, the print job stalls with an error in the print queue. The 6515 never acknowledges the attempt - it doesn't show up on the job list, just stalls at the computer with the (un) helpful status message "Error - Printing."

6515 error.jpg

Any ideas? Thanks!

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Valued Advisor
Valued Advisor

Re: Bypass tray woes

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Don't use WSD ports and make sure its a Xerox driver and not an MS class driver.

Follow these steps but keep in mind the numbers in the driver version will be different now

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Joe Arseneau
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Re: Bypass tray woes

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That was it! I was using a WSD port. Thanks Joe!

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