Bypass tray woes

[vispi]

Hi all I have a customer that is experiencing a problem with the bypass on the Versalink C8000 W, when you select it from the driver the device ignore it. It is just doing a bip.

Only the two trays are working. Any tips ?

Many Thanks in advance

Pietro Vischi

Xerox Italy

[VoiceofDuum]

That was it! I was using a WSD port. Thanks Joe!

[Joe Arseneau · Accepted solution]

Don't use WSD ports and make sure its a Xerox driver and not an MS class driver.

Follow these steps but keep in mind the numbers in the driver version will be different now

[VoiceofDuum]

Hello,

I can't get anything to print using the bypass tray. Other functions of this beast are working fine. Currently on  System 65.50.61. I load either 8.5x11 or envelopes properly according to the tutorials on this website, and adjust/confirm the media settings on the LCD screen for the bypass tray. Regardless of anything I try, if the bypass tray is open, the print job stalls with an error in the print queue. The 6515 never acknowledges the attempt - it doesn't show up on the job list, just stalls at the computer with the (un) helpful status message "Error - Printing."

Any ideas? Thanks!