Did you manage to get an official answer from Support?
For me the printer is close to a glorified paper weight without the ability to print coloured pages.
ive a brand new C230 colour laser printer and i am struggling to be able to get a full page colour photo printed.
printer has had firmware updated, full reset/memory erase, rebooted etc.
using windows 10, i can print a colour photo at 4*6", and the full photo in B&W... but if i try to print at `full page` uin Colour the printer goes busy, then after a few mins then stops. i see `memory full 38.01` error.
ive tried this on 2 laptops and 1 android phone. same error.
the photo is 9Mb, the printer supposedly has 256Mb..
is this a bug ?
i rasied it with support but they are a bit slow and are busy trying to register my new warranty before they can help.