cancel
Showing results for 
Search instead for 
Did you mean: 
13 Replies
Forez83
New Member
New Member

Re: C230 not able to print full page colour photo.

 

Re: C230 not able to print full page colour photo.

Thanks, Have now re installed the new Windows PCL m driver and the lastest Mac driver and can print again. I also re installed chrome on both PC and the Mac which could not direct print before . I hope it keeps working now.

0 Kudos
LeonD
New Member
New Member

Re: C230 not able to print full page colour photo.

This sounds very strange... I still can print images taken in portrait mode from my iPhone. I don't believe that the images taken in portrait and landscape mode have different size...

0 Kudos
stav242
New Member
New Member

Re: C230 not able to print full page colour photo.

So I got a reply back from Xerox support... It's not what you'll be wanting to hear..
---------
C230 device is working as designed. As per specification, C230 device has 256MB printer memory configuration, hence the customer print job from Mopria/iPhone is not getting printed and "[38.01] Memory Full" error message is displayed. This issue is observed due to insufficient memory storage in C230 device.

C230 device doesn't have sufficient memory to print the customer job which was submitted from Mopria/iPhone and hence the device displays the error message "[38.01] Memory Full".

Engineering observed that the same customer job submitted from Mopria/iPhone got printed fine in C235 printer which has 512 MB of printer memory configuration.
-------

So... I'm returning the printer as its not fit for purpose. Looking for a 512mb model replacement.
LeonD
New Member
New Member

Re: C230 not able to print full page colour photo.

Xerox support department is closed during the weekend :(. 

However, I could print images taken in portrait mode via Airprint without any problem. It seems that Airprint doesn't support images taken in landscape mode...

0 Kudos
LeonD
New Member
New Member

Re: C230 not able to print full page colour photo.

I'm facing the same issue. PCLm driver works fine but Airprint is still a problem. I'm going to rise a case at Xerox support. 

0 Kudos
ah_58234
New Member
New Member

Re: C230 not able to print full page colour photo.

Hey stav242,

 

I tried the PCLm driver on Windows and it did work! Thank you very much for the tip.

 

For a high res image we had to resize it to be smaller, but the quality still acceptable. Overall we are happy that we can at least print a full colour image with the printer.

 

Also, installing the latest drivers on Mac (instead of the default), allowed us to print too. Albeit, on Mac it's a lot slower than on Windows.

0 Kudos
stav242
New Member
New Member

Re: C230 not able to print full page colour photo.

BTW we figured out that if you use the PCLm driver on Windows - it WILL print a full page colour photo. It's just not the default driver installed.

But seems the mobile version cant change the driver, probably the PCL6 one which doesn't seem to work.
stav242
New Member
New Member

Re: C230 not able to print full page colour photo.

BTW we figured out that if you use the PCLm driver on Windows - it WILLcprint a full page colour photo. It's just not the default driver installed.

But seems the mobile version cant change the driver, probably the PCL6 one which doesn't seem to work.
stav242
New Member
New Member

Re: C230 not able to print full page colour photo.

Im in contact with Xerox support and they have been looking into this. Nothing yet, but I'm hopeful....
0 Kudos