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stav242
New Member
New Member

C230 not able to print full page colour photo.

Operating System: Not Specified

ive a brand new C230 colour laser printer and i am struggling to be able to get a full page colour photo printed.

printer has had firmware updated, full reset/memory erase, rebooted etc.

using windows 10, i can print a colour photo at 4*6", and the full photo in B&W... but if i try to print at `full page` uin Colour the printer goes busy, then after a few mins then stops. i see `memory full 38.01` error.

ive tried this on 2 laptops and 1 android phone. same error.

the photo is 9Mb, the printer supposedly has 256Mb.. 

is this a bug ?

i rasied it with support but they are a bit slow and are busy trying to register my new warranty before they can help.

12 Replies
stav242
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New Member

Re: C230 not able to print full page colour photo.

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JoeZue
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New Member

Re: C230 not able to print full page colour photo.

i have the same issue!. newest firmware and driver software.

ah_58234
New Member
New Member

Re: C230 not able to print full page colour photo.

Did you manage to get an official answer from Support?

For me the printer is close to a glorified paper weight without the ability to print coloured pages.

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stav242
New Member
New Member

Re: C230 not able to print full page colour photo.

Im in contact with Xerox support and they have been looking into this. Nothing yet, but I'm hopeful....
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stav242
New Member
New Member

Re: C230 not able to print full page colour photo.

BTW we figured out that if you use the PCLm driver on Windows - it WILLcprint a full page colour photo. It's just not the default driver installed.

But seems the mobile version cant change the driver, probably the PCL6 one which doesn't seem to work.
stav242
New Member
New Member

Re: C230 not able to print full page colour photo.

BTW we figured out that if you use the PCLm driver on Windows - it WILL print a full page colour photo. It's just not the default driver installed.

But seems the mobile version cant change the driver, probably the PCL6 one which doesn't seem to work.
ah_58234
New Member
New Member

Re: C230 not able to print full page colour photo.

Hey stav242,

 

I tried the PCLm driver on Windows and it did work! Thank you very much for the tip.

 

For a high res image we had to resize it to be smaller, but the quality still acceptable. Overall we are happy that we can at least print a full colour image with the printer.

 

Also, installing the latest drivers on Mac (instead of the default), allowed us to print too. Albeit, on Mac it's a lot slower than on Windows.

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LeonD
New Member
New Member

Re: C230 not able to print full page colour photo.

I'm facing the same issue. PCLm driver works fine but Airprint is still a problem. I'm going to rise a case at Xerox support. 

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LeonD
New Member
New Member

Re: C230 not able to print full page colour photo.

Xerox support department is closed during the weekend :(. 

However, I could print images taken in portrait mode via Airprint without any problem. It seems that Airprint doesn't support images taken in landscape mode...

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