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doors42
New Member
New Member
‎02-01-2020 04:52 AM

C400 Faded black printing (washout)

Product Name: VersaLink C400 Color Printer
Operating System: Windows 7

I have a versalink C400 printer.  When printing from Word or the web the black is faded but it is not faded when pringtin PDF's.

I have replaced the cartirge, changed the paper, adjuted the colour settings in the printer and in Chrome, cleaned all the bits as shown inXerox's video, adjusted all the setting I can in the driver and finally reinstalled the printer driver with a new one from the Xerox driver page today. 

Nothing has helped and the black is getting fainter and fainter.

Help, please.

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CathyO-Xerox
Community Manager
Community Manager
‎02-03-2020 10:20 AM

Re: C400 Faded black printing (washout)

Hello doors42,

It sounds like you may have already tried what you can so it may be time to contact the Support Department - 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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