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C400 Versalink Error 116-313

Product Name: VersaLink® C400 Color Printer
Operating System: Windows 10 x64

My C400 failed with 116-313 just after connecting the printer to the internet (security problem ??).

It is 18 months old so I cannot get any help or technical support from Xerox here in the UK.

I think the Hard Drive needs reformatiing but I have no instructions.

Can you please provide instructions for me.

Or perhaps give me an engineer for free - if it is an internet security flaw !

 

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Valued Advisor
Valued Advisor

Re: C400 Versalink Error 116-313

Hi,

With machine in OFF state, simultaneously press and hold the POWER and HOME buttons. Perform STORAGE DEVICE INITIALIZATION--it is the second item on the first tier of the special boot mode.

 

Gabi

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