C405 Low Ink notification - no printing though 260 pages remaining - copying working finde

[JudySolo-Xerox]

Hello,

Try these steps:

1. Remove the toner that is providing the low indicator and put it back in the machine- The message should reset after that and allow printing. If that doesn't work try step @
2. Power down the device and power back on. This will reset the entire device and the message may disappera.
3. If neither of these work, you can either replace the device with new toner, or place a service call for service technician to address. 

[Nikasio14]

Hi there,

Do you have any suggestions on what to do next?

Yours, Niklas

[Nikasio14]

Hi there and thanks for your answer!
I was looking out to every possible error - reinstalling finisher, toner cartridge and drum at least twice...
The error log does not show any additional information.
Thanks in Aadvance for your help! :-)

Yours, Nikasio14

[CathyO-Xerox]

Hello Nikasio14,

I would recommend checking all the faults to see if there is something else that may be causing it to no longer print other than low toner. 

[Nikasio14]

Hi there! 

First of all sorry for my humble english... I am german natively. 
I am looking for help with my C405 printer which has shown a "low ink notification" together with an advisory not to change cartridge just yet - which does make sense since cyan is only 12% low, magenta 14%. In the cartridge info it says ~260 pages remaining.
However the printer does not print since the alert popping up; neither B/W nor color. Just simple copying does work however!

Is there any way to check the alert and continue printing?
Xerox support is not helpful at all and on-time service will cost me around 500€ - half of what I payed for the printer...

Thanks in advance for your help and assistance!

Yours! Nikasio14

PS: I was tinkering with a factory default reset but after going through the entire hassle with renaiming the printter, installing drivers on all my devices it's way more trouble and cumbersome then I want to go through right now.