Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

C6 envelope not printing

Product Name: Xerox B310 Printer
Operating System: macOS 10.15 - Catalina

New printer today. I cannot get it to print to a C6 envelope size. No matter what I try I get a "Paper too short [34]" error. Using LibreOffice and adjusting every setting possible from the configuration page, I can't work it out. I either get that error or it won't orientate the print properly. Often the envelope is blank.
Any suggestions? Has anyone got this to work?

Tags (1)
0 Kudos
1 Reply
Community Manager
Community Manager

Re: C6 envelope not printing

Hello siking, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   


Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!