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siking
New Member
New Member

C6 envelope not printing

Product Name: Xerox B310 Printer
Operating System: macOS 10.15 - Catalina

New printer today. I cannot get it to print to a C6 envelope size. No matter what I try I get a "Paper too short [34]" error. Using LibreOffice and adjusting every setting possible from the configuration page, I can't work it out. I either get that error or it won't orientate the print properly. Often the envelope is blank.
Any suggestions? Has anyone got this to work?

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TammyL-Xerox
Community Manager
Community Manager

Re: C6 envelope not printing

Hello siking, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

 

Thanks,
TammyL-Xerox
Community Manager

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