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Re: C600 grey printing

I have just added a new drum in but it just prints grey. I've tried all settings and no joy. Same as the last machine.  If I guess parts by the time a couple are purchased its the same price as a new printer!

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CathyO-Xerox
Community Manager
Community Manager

Re: C600 grey printing

Hello Peter,

You can try replacing the corresponding drum unit.

Thanks,
CathyO-Xerox
Community Manager

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C600 grey printing

Product Name: VersaLink C600 Printer
Operating System: Windows 10

I am on my 2nd C600 and after 60,000 prints both machines seem to print fainter and fainter black in grey until they print no more. I use genuine drums but not genuine toner. I was told the drums will not last as long doing this but the cost made it worth it. However I have just installed a new black drum and it still won't print black. I have cleaned the lenses in the machine too. Anyone got any ideas or will I have to scrap another machine? Thnaks Peter 

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