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2 Replies

Re: C8135 Duplex Printing Paper Jam

Thanks after further diagnosis I saw that a jam in the fuser was causing this condition during duplex printing. The metal roller at the fuser's exit had a defect.

After replacing the fuser, it seems to be working fine.
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TammyL-Xerox
Community Manager
Community Manager

Re: C8135 Duplex Printing Paper Jam

Hello EliteScientist, 

Please take a look at this article for jams at the left door.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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C8135 Duplex Printing Paper Jam

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Windows 11

My C8135 constantly jams at the duplexer above the fuser. I dont see anything obvious. It doesn't happen every time but frequent enough to be a problem. After clearing it, it will print correctly for the next couple prints.

20230914_082638.jpg20230914_082624.jpg

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