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anntech New Member
New Member

CM215b Faded Black and Colour Printing

Product Name: Docuprint CM215 b
Operating System: Windows 10 x64

 

CCI092518_0009.jpgBlack Printing

 

CCI092518_0010.jpgColour Printing

 

CCI092518_0011.jpgOriginal ImageMy CM215b printer is having faded black and colour printing problem. Have tried changing the cartridge, because at first i thought the ink was emptied. But still having the problem even after i change the whole set of cartridge. I do google for this problem, and found that paper can also be a problem, so i trrrrrieid to change with diffrent size, thickness and brand. still 'imhaving this problem and it become worsse ewhen the black start to  dissapear a little by little. Please tell me the exact problem and the solution.

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3 Replies
Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: CM215b Faded Black and Colour Printing

Your pictures did not post

Faded Image quality is nine times out of ten your drums (Xerographic kit/Imaging Kit). 

Fuji-Xerox markets this product (different company)

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anntech New Member
New Member

Re: CM215b Faded Black and Colour Printing

can you elaborate more? i didnt quite understand.

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rdaniels2 Valued Contributor
Valued Contributor

Re: CM215b Faded Black and Colour Printing

The Image Kit is what burns the image to the paper. These normally have a very long life cycle. If you have already changed the toner and different paper types. I would strongly recommend to give a call to your supplier to have a new image kit shipped to you.

 

Randy
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