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3 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Calibration problems C75 Freeflow server

Hi Grannada,

In that case you would need to contact support. 

Thanks,
CherylO-Xerox
Community Manager

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Re: Calibration problems C75 Freeflow server

that was the first thing i did before posting. and no. there is nothing related on the kb.

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Calibration problems C75 Freeflow server

Hi Grannada,

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox Color C75

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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Calibration problems C75 Freeflow server

Product Name: Other - specify product in post

Greetings:

 

I'm trying to calibrate on a C75 with FFPS 9 SP3 using the i1pro. I can select the reading method to x-rite and the server seems to recognize the i1pro.  I get to the point i read the first line but never passed to the second one. It is like is note reading or detecting im reading that line. But if i pressed the button of the i1pro holding it in the air it shows that the reading failed.

 

I installed all available online updates including the upgrade patch. I'm now in version 93.F0.14B.86

 

i can calibrate using the scanner. No ILS on this system (C75).

 

Please Help! :smileysad:

 

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