Calibration problems C75 Freeflow server

[GRANNADA]

Greetings:

I'm trying to calibrate on a C75 with FFPS 9 SP3 using the i1pro. I can select the reading method to x-rite and the server seems to recognize the i1pro.  I get to the point i read the first line but never passed to the second one. It is like is note reading or detecting im reading that line. But if i pressed the button of the i1pro holding it in the air it shows that the reading failed.

I installed all available online updates including the upgrade patch. I'm now in version 93.F0.14B.86

i can calibrate using the scanner. No ILS on this system (C75).

Please Help! :smileysad:

[CherylO-Xerox]

Hi Grannada,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox Color C75

Alternatively, you can visit our Contact Us page for other support options.

[GRANNADA]

that was the first thing i did before posting. and no. there is nothing related on the kb.

[CherylO-Xerox]

Hi Grannada,

In that case you would need to contact support.