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Can I configure my Phaser 6022 to NOT Keep Reprinting when Paper is Worng Size

Morning Xerox community.

 

I recently purchased a Phaser 6022. I created a custom paper size (5x7) and attempted to print a photo.  It turned out my HP photo paper was too heavy to pass through so I resorted to using regular paper - size (8.5x11) and weigth. The printer printed the 5x7 image (centered at the top) but then started flashing that the paper size was wrong. Every time I pulled and reinserted the paper tray the same thing occurred.

 

Eventually I found how to cancel the job (Duh!!), but wondered if there was a configuration option so that if the printer failed it would then flush the job automatically?

 

I understand that I shot myself in the foot here, and that I had the option to cancel the failing job all along, but wish I could "instruct" the printer to fail and give up on it's own.

 

Trivial question I admit. Still...

 

Thanks!

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Re: Can I configure my Phaser 6022 to NOT Keep Reprinting when Paper is Worng Size

Hi johnaparker.

Thank you for using the forum.

You may want to check out the knowledgebase for the Phaser 6022.

This article may help you:

How To Configure the Fault Timeout

   

Configure the Fault Timeout

   

The fault timeout is how long the printer waits before canceling a print job that stops abnormally.

  1. Press the [Menu] button on the Control Panel.
  2. Press the [Up] or [Down] arrow button until 'Admin Menu' is selected on the Display Screen, and then press the [OK] button.
    NOTE: Users may be required to enter a 4-digit password to access the Admin Menu. If prompted, enter the password and press [OK]. The default password is "0000".
  3. Press the [Up] or [Down] arrow button until 'System Setup' is selected on the Display Screen, and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button until 'Fault Timeout' is selected on the Display Screen, and then press the [OK] button.
  5. Press the [Up] or [Down] arrow button until the required setting is selected on the Display Screen, and then press the [OK] button.

Link to the Xerox Online Support Assistant: www.support.xerox.com

 

If that does not resolve your issue you may consider contacting Support at the following link: Fast Track to the Expert  or by phone 1-800-835-6100 U.S. & Canada Mon - Fri 8AM-8PM ET.

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SandyP-Xerox
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