Can you tell me what printer model you have and what model finisher you have installed on your machine? I would also like to know what software version you have loaded on both? (That information can found on the Start Up/Configuration page.)
This is an interesting issue and another similar issue has just been posted in this board. I would like to find out if there is a connection of some sort. This will help me find out how to fix the issue for you and hopefully the other forum member as well.
I am printing a LARGE multipage document. I created a 1000+ record data merge in excel for a packet and imported it into Adobe InDesign. Each packet is supposed to be 3 pages and duplexed w/ a top left staple. The issue is the document isn't setting up the pages as [1,2] [3,4] [5,6], it is set up as 1,2,3,4,5,6,7,8,9,10... so it doesnt know when to staple. It will print 50 then staple those all together. I need to know how define the page range. I am looking in the InDesign forums for an answer too. Just checking if there's anything I can do on the printer side. Been working on this for 3 days and finally came to the forums. Thank you!
-- Carrion Misery