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2 Replies

Re: Can't Download Print Driver, Forbidden

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Hi Tammy L,

I checked again today, and it worked fine today.

Thank you for letting me know.

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TammyL-Xerox
Community Manager
Community Manager

Re: Can't Download Print Driver, Forbidden

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Hello Edward_Brio, 

We are experiencing technical difficulties with the download of some drivers and documents. If you are experiencing this issue please try back in 24 hours. We apologize for any inconvenience this may cause. 

Thanks,
TammyL-Xerox
Community Manager

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Can't Download Print Driver, Forbidden

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Product Name: Xerox Color C60/C70
Operating System: Windows 10 x64

Hello,

I'm trying to install the latest print driver from Xerox's site rather than the printer itself. I've already tried the Xerox Start Smart driver but it cannot locate the IP of the device I'm trying to set up. So I'm trying to get to the Print Driver listed for Xerox EX-i Color C60/C70, but I get this error message:

image.png

This is the link I'm trying to access:

http://download.support.xerox.com/pub/drivers/C60_C70_DCP/drivers/win10/pt_BR/EXi_PrintDriver.zip

For tag purposes, I'm including the text of the error message here

Forbidden You don't have permission to access /pub/drivers/C60_C70_DCP/drivers/win10/pt_BR/EXi_PrintDriver.zip on this server. Apache/2.2.15 (Red Hat) Server at origin-download.support.xerox.com Port 80

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