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Re: Can't install Xerox Smart Start

Hi, I have the same problem. App asks for permission to make changes to computer but after I click "Yes" it does nothing. The uninstall and reboot computer strategy does not work. Did you solve it?

LosPablos
New Member
New Member

Re: Can't install Xerox Smart Start

Hi, Xerox Smart Start is not installed on the PC. It's a fresh, clean install of Win 10.

Re: Can't install Xerox Smart Start

You can try this once if this will work for you. Please try uninstalling the Xerox Smart Start from your computer. Once uninstalled please reboot your computer and install Xerox Smart Start again. If this will not work then check driver for printing and scanning. Because some day ago I was facing driver issue and get resolved this way. Partner Net HEB

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LosPablos
New Member
New Member

Re: Can't install Xerox Smart Start


Hello, i have the same problem in new install of WIN 10 x64. The installer prompts for a change in the system and nothing more.




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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Can't install Xerox Smart Start

Hi aqfelipe, 

Thank you for using the Support Forum. Please try uninstalling the Xerox Smart Start from your computer.  Once uninstalled please reboot your computer and install Xerox Smart Start again.  If it still does not work, please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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aqfelipe
New Member
New Member

Can't install Xerox Smart Start

Product Name: Phaser 6510
Operating System: Windows 10 x64

Hello.

My computer freezes when opening the Xerox Smart Start and clicking install.

The Xerox Smart Start program shows my Printer Phaser 6510 but freezes when I hit install, or advanced install.

Anybody can help me.

Here are my specs:

  • Windows 10 x64
  • Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GH
  • Ram memory 8,00 GB 
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