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aqfelipe
New Member
New Member
‎12-02-2021 01:07 PM

Can't install Xerox Smart Start

Product Name: Phaser 6510
Operating System: Windows 10 x64

Hello.

My computer freezes when opening the Xerox Smart Start and clicking install.

The Xerox Smart Start program shows my Printer Phaser 6510 but freezes when I hit install, or advanced install.

Anybody can help me.

Here are my specs:

  • Windows 10 x64
  • Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GH
  • Ram memory 8,00 GB 
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CherylO-Xerox
Community Manager
Community Manager
‎12-06-2021 08:29 PM

Re: Can't install Xerox Smart Start

Hi aqfelipe, 

Thank you for using the Support Forum. Please try uninstalling the Xerox Smart Start from your computer.  Once uninstalled please reboot your computer and install Xerox Smart Start again.  If it still does not work, please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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