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Can't print for macos catalina

Product Name: WorkCentre 7120/7125
Operating System: Not Specified

Helllo everyone,

 

I have a printer at my coworking space but it is impossible to print the driver. I have a failure message. I tried many times but it doesn't work... Could you help me please? Where can i find the right hardware? 

Capture d’écran 2022-01-29 à 20.28.05.png

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Can't print for macos catalina

Hi notworkinghelp, 

Thank you for using the Support Forum. The WorkCentre 7120/7125 is not supported on macOS Catalina 10.15. as you can see on the Catalina compatibility document.  Please take a look at this article in the online support that will help you to print using a generic driver.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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