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New Member
New Member

Can't print from Samasung Galaxy s9 to Xerox WorkCentre 3225

Product Name: WorkCentre 3225
Operating System: Android
We had no problem setting up another android phone, but could not get the printer to work with a Samsung Galaxy S9. Is this phone not compatible with the WorkCentre 3225?
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Analyst Nation Moderator
Analyst Nation Moderator

Re: Can't print from Samasung Galaxy s9 to Xerox WorkCentre 3225

MOPRIA and WIFI direct are protocols, the brand and make of the phone are completely irrelevant.

I would have to assume that if one works and one doesn't on the same network at the same time, that MOPRIA or Xerox Print Service Plugin isn't installed.

Settings > Connections > More Connection Settings > Printing

Screenshot_20200211-132515_Settings.jpg

Airprint and MOPRIA will not work if you are on a guest lan.

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Joe
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