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Sam New Member
New Member

Can't print on Glossy paper

Hello,

I have a older Xerox Docucolor 12. I can print fine on plain paper but not on glossy paper. I found that the fuser oil was empty, filled it, tried printing 20 to 30 more sheets and still the same problem. If I run a sheet of plain paper and print a blank page after printint a large image on glossy paper, the image is ghosted on the back side of the plain paper.

 

Any suggestions will be greatly apreciated!

 

Sam

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: Can't print on Glossy paper

Hi Sam,

Thank you for using the Support Forum. Please take a look at the solution for selecting paper type.  If this does not help then please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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