our company brought following printer WC 7225i
A lot of our coworkers use Windows and they don't have any problem, but those who have Mac OS can't print
First thing that we tried was of course installing official drivers
But after the installation it throws you an error because it can't find 7225i in the list
You have 7225 but not 7225i
Drivers from 7225 are not working on 7225i
Also we tried installing drivers using direct IP connection to the printer, but after installation you can't print because printer is telling you that paper tray is empty (when it's not in reality)
Could anywhone advise on the problem ?
drivers from 7225i are working on 7225 and vice versa , there is no issue there
but i have encountered issue too when installing the print queues with the xerox installer
just run the installer again, to make sure the ppd is installed in your mac library
afterwards remove the printer, add a new printer, but choose IPP printer, enter the IP adress, choose the correct PPD, done!