It constantly says DHCP Error on the printer. When I type printer's USB address in my browser it just does not load. (Please find the images attached)
An address starting with 169.254 is not a real IP address, it is a fallback and is essentially a placeholder that gets used if you set a device to DHCP and there is no DHCP server to get an IP address from.
I'm near certain it isn't on the LAN at all and that when you tried to configure the wireless it failed
Contacted Xerox support this morning and apart from "that's strange" the only suggestion I got was to try to connect it with Ethernet Cable which I do not have as it doesn't come with the printer.
There isn't much anyone can do for you, nobody can possibly know how your LAN is setup without being there. It is quite unlikely that there is no network cable you could not use for temporary troubleshooting.
My main issue is that I can't access the printer's settings at all and it does not work on network for me so I really need some help here, as without that I can't test it to see if I can keep it.
Why can't you access the settings? They have nothing to do with your network, you just login to the printer as admin and go to Menu > Tools > OK > Setup > OK > Network Settings > OK, from there you could simply give it an un-used IP address that fits whatever LAN IP range your Mac resides on via TCP/IPv4 > OK > Static > OK > IPv4 Address > OK
- I am using mac with the latest OS High Sierra
- I have downloaded the latest driver for this printer from Xerox website
(the IP address is not recognised at all while setting up)
Is there a Mac software to manage the printer & access it's settings or is it just with IP address & browser (which doesn't work for me)?
Even if there were software for the Mac it can't help since the Mac can't reach it. If you can't source a network cable, or a USB cable, or get it setup via the Wireless Configuration wizard to put it on the same network you have your Mac on, then you are out of options.
I feel like I've tried everything, any suggestions?
Also my main point of purchasing was to be able to print with Postscript 3 so the images doesn't have jagged lines, anyone has experience with this in case I somehow get past the setup and can actually access settings?
Hook it up by USB (less than $5), get someone to put it on the Wireless LAN for you, buy a Cat5 cable (less than $5) and put it on the LAN wired.
Any help would be greatly appreciated, thanks!
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