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irishlad
New Member
New Member
‎11-13-2018 09:59 AM

Can't setup Phaser 6121

Product Name: Phaser 6121 MFP
Operating System: Windows 10 x64

Hi

Just inherited a Phaser 6121 from a colleague who has upgraded. She has used it with no problems for a number of years.

I'm running Windows 10 x64. I've tried for hours to set it up as a printer on my laptop to no avail. I have got the scanner working.

I'm using a USB cable as I just want it as a local printer to my laptop. Have also tried with ethernet but no joy.

Have tried downloading drivers but nothing happening.

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4 Replies
Joe Arseneau
Valued Advisor
Valued Advisor
‎11-13-2018 12:43 PM

Re: Can't setup Phaser 6121

Install the driver and then plug it into the USB port on the PC.

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Joe Arseneau
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irishlad
New Member
New Member
‎11-13-2018 03:57 PM

Re: Can't setup Phaser 6121

I tried this today but to no avail.
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Unknown88
New Member
New Member
‎12-14-2019 10:31 AM

Re: Can't setup Phaser 6121

Did you ever find a solution to this?  I am having exactly the same problem with the 6121MFP.

The computer recognises the scanner/fax but doesn't recognise it as a printer.

Any ideas?

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Joe Arseneau
Valued Advisor
Valued Advisor
‎12-26-2019 03:33 PM

Re: Can't setup Phaser 6121

Try installing this.

Because it seems to imply it is needed here

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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