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Xerox Employee
Xerox Employee

Re: Cannot Reset Admin Password

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Have you tried the machine serial number as admin password?





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Cannot Reset Admin Password

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Product Name: Xerox B210 Printer
Operating System: Windows 10 x64

I cannot reset my admin password.

I bought Xerox B210 printer for my own use. I must have set admin password, but I cannot find it.

I was told by chat help to reinstall software, but that did not work. I tried to reset the printer to factory setting, but I need a password to do that.

I am using Windows 10, all up to date. I have uninstalled all Xerox printer software using both the Xerox uninstall program and using Windows. I restarted the PC. I turned off the printer.

I downloaded the driver for the B210 and ran setup. I followed the Wireless Network Connection as per the installation directions and YouTube video. But I unable to get to the Admin page in which I use the factory setting of the serial number for the initial password.

The prompt I get: new window opens with the letter “i”  Sign in. Your connection to this site is not private”. Then it asks for Username and Password.

I am stuck!

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