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steveliput
New Member
New Member
‎01-20-2021 06:27 AM

Cannot access via hostname, only IP address

Product Name: Xerox B210
Operating System: macOS 10.15 - Catalina

I am trying to access my printer web interface via a hostname, for example http://xerox-printer.local

This fails and gives the message "Invalid Request. Some Error"

when I ping xerox-printer.local it resolved the private IP address and has successful pings

I can access OK using the local private IP address

Any ideas why this does not work?

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CherylO-Xerox
Community Manager
Community Manager
‎01-28-2021 07:20 PM

Re: Cannot access via hostname, only IP address

Hi steveliput, 

Thank you for using the Support Forum. I do not see in any of the documentation or support material that you can use a hostname to access the Xerox CentreWare Internet Services web interface on your printer.  You should use the IP address of the printer to connect. Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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