Cannot connect 8580DN to the network

[hna2195]

The printer is set up for DHCP but it shows the IP and subnet as 0.0.0.0, tried a static IP setup, assigning the IP, mask, and gateway, it return all values to 0.0.0.0 when I check the connection setup. very frustrating. the port on the switch is active, the port on the printer has flashing led RCV and a constant led for TRX.

any help will be appreciated.

[Joe053204-hcl]

Its a firmware failure or a hardware failure.

To eliminate firmware/software, follow these instructions with the firmware for this device. (This will wipe all data completely from the printer)