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Frequent Member
Frequent Member

Cannot find and add printer in OS X High Sierra

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Product Name: WorkCentre 7525/7530/7535/7545/7556
Operating System: macOS 10.13 - High Sierra

Hello,

the printer suddenly entirely disappeared under OS X preferences. I can no longer add my Xerox

printer in my WLAN network. OS X High Sierra says, there is no "bonjour" printer.

 

The ethernet is correctly set up. I already made 4 test prints one hour ago, but for some reason

the printer is now entirely gone. It no longer shows up in the add printer menu as "bonjour" under OS X

High Sierra.

 

Scan to Email from the printer works

Workflow Scan to SFTP works

 

Regards,

Black Baron

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Frequent Member
Frequent Member

Re: Cannot find and add printer in OS X High Sierra

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After further "investigation" yesterday, I got the software related issue.

 

I needed to login to my puter with my admin/superuser account and made a

- Rebuild Launch Services

- Repair Disk Permissions

 

After doing so, the Xerox Printer appeared again using a standard account on OS X High Sierra.

 

Regards,

Black Baron