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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎07-06-2016 02:37 PM

Re: Cannot get email support using printer serial number

Did you register the Serial number ?

 

You can call the toll free service number as well.

USA: 1.800.821.2797

CAN: 1.800.939.3769

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Joe Arseneau
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hmofaz
New Member
New Member
‎07-06-2016 11:42 AM

Cannot get email support using printer serial number

Product Name: Other - specify product in post

Hello,

 

I am trying to get support for my phaser 3300 mfp printer by using link:

 

https://www.office.xerox.com/smart/emailsupport/

 

The link wont accept my serial number for the printer.

 

It says:

 

"We are unable to determine your product model name"

 

What is the probelm?

 

Is there antother way to get support from xerox?

 

Thanks

 

Bye

 

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