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Cannot print from Android phone

Product Name: Phaser 3020
Operating System: Android

Hello , I just bought Phaser 3020 and i can't print from my phones. My printer is configured to my WiFi network and i can print wirelessly from my computer , but i can't print from my Android phones , tried with Xerox plug in and different apps but nothing is working.

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5 Replies
Community Manager
Community Manager

Re: Cannot print from Android phone

Hello evgsto,

Have you tried to print using Google Cloud Printing?

Thanks,
CathyO-Xerox
Community Manager

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Frequent Member
Frequent Member

Re: Cannot print from Android phone

I understand via https://support.google.com/chrome/a/answer/9633006?hl=en which was posted by one of the support reps here - that Cloud Print is ending soon - in Dec 2020

is there another option available?
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New Member
New Member

Re: Cannot print from Android phone

Google print not working everytime. I don't understand why third-party app can find and use Xerox 3020 for printing from android , but Xerox app can't find the printer and print ??????? I am very disappointed .Whatever, I already returned printer to the seller , so i dont have problem anymore

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Re: Cannot print from Android phone

Same here!. I cannot believe this...
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New Member
New Member

Re: Cannot print from Android phone

Same here. Unfortunately, Xerox Service Plug in android app officially doesn't support this model:)) And Google Cloud print should be deprecated on 1 Jan 2021.
What's the best solution to print from an Android device in the same network?
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