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thieslei
New Member
New Member

Cannot print using ANDROID on Phaser 3020

Product Name: Phaser 3020
Operating System: Windows 10 x64

Hi.

I've just bought a Xerox Phaser 3020, and I can't print on it using my android phone. I wife has an IOS and can print without any problem.

 

I also have another phone with a previous Android version, and I'm facing the same problem. I've tried Mopria and Xerox Print Service Pluggin with out success.

 

Can you please help me to understand what do I have to do? Thanks.

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2 Replies
TammyL-Xerox
Administrator
Administrator

Re: Cannot print using ANDROID on Phaser 3020

Hello thieslei, 

I searched our online knowledge base and found an article for printing using Google Cloud Print. 

If you're still having issues after trying these steps please consider calling our support department for additional assistance.

Thanks,
TammyL-Xerox
Community Manager

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carlosdd94
New Member
New Member

Re: Cannot print using ANDROID on Phaser 3020

Xerox Plugin doesnt work, Wifi Direct neither, really dissapointing. But I found an app on play store, Nokoprint, with it you can print on your Phaser 3020, but the app its a little bit annoying with all the ads. Its tunbelievable that xerox doesnt have a solution for this, I will try nokoprint for some days and analyze if I return the product as I cant print on my Chromebook neither. I will never recommend Xerox to anyone.

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