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brezinapeter
New Member
New Member
‎03-05-2021 09:21 AM

Cannot print

Product Name: Other - specify product in post
Operating System: Windows 10 x64

Dear Support!

Everytime my printer goes for standby for some days, after that I'm not able to print. The Easy Printer Manager says network cable disconnected, but if I print a status page it can be seen the printer is connected to wifi with valid IP address. If I try to print something it says the printer is offline, can you help to resolve the issue?

Thanks,

Peter1614954050602.jpg1614954050597.jpg

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1 Reply
George850650-XRXN
Technical Escalation User
Technical Escalation User
‎03-05-2021 10:46 AM

Re: Cannot print

Hi,

Take a look at this link.  

https://forum.support.xerox.com/t5/Printing/How-to-print-from-Windows-10-Pro-64-laptop-to-7830/m-p/2...

I hope that this helps.

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