Menu > Admin Menu > Secure Settings > Software Download
Make sure it is set to Enabled
Unfortunaley, it has the same result. As soon as I click to download the new firmware it says cancelling.
Try the latest version from here
I have a Xerox WorkCentre 6015NI and I cannot update the firmware. Current version information is:
Printer Model: | Xerox WorkCentre 6015NI |
Printer Serial Number: | BD1576269 |
Controller (ESS): | 01.00.18 |
Boot (ESS): | 01.00.00 |
Engine (IOT): | 02.14.04 |
Networking: | 201104081100 |
Color Table Version: | 00.26.00 |
Panel Message: | 00.32.00 |
Network Message: | 00.03.00 |
I downloaded the firmware on this page:
http://www.support.xerox.com/support/workcentre-6015/downloads/enus.html?operatingSystem=win7
First I tried updating to 1.00.23 but when I click to update it looks like it's uploading the files but the printer immediately says "Cancelling..." I have tried through wireless network, wired network and USB.
When I tried to revert to version 1.00.13 the firmware tool does not detect my printer so I could not even try it.
I also tried navigating the admin menu to reset to factory defaults by selecting Initialize NVM, my printer had 3 options so I reset all of them (fax, scan, system).
The reason I am trying to update is the printer seems to be going to sleep and I always have to power cycle it. I am trying to update to a more stable version.
Any idea on how I can get the firmware updated?
Solved! Go to Solution.