install the lastest Glogal V3 PCL6 driver
https://download.support.xerox.com/pub/docs/GLOBALPRINTDRIVER/userdocs/any-os/ar/gpd_v2-help.exe?_ga...
Hello! i cant print documents created for another user in word, but if i create a document the printer work, anyone know for what??
(the other users send me emails with his documents)