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James-R
New Member
New Member
‎11-20-2020 09:58 AM

Cant print with Phaser 3020 on RHEL 8 / Fedora 33 / Centos 8

Product Name: Phaser 3020
Operating System: Linux

Hello,

I have connected a new Phaser 3020 to a Fedora 33 machine as well as to a Centos 8 machine, I have downloaded and installed latest drivers (from 2014...) and was able to print at fist, after restarting on both machines I receive the following error in the print menu pop-up:

Message : Phaser-3020: File "/usr/lib/cups/filter/rastertospl" has insecure permissions (0100777/uid=0/gid=0).
Sender : CSUPD

I was able to use the printer fine on Centos 7 before, what has changed or what should I do ?

Are you sure the Phaser 3020 works on RHEL 8 machines ?

Really need to print an important document and would very appreciate your support.

James

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CathyO-Xerox
Community Manager
Community Manager
‎11-24-2020 06:03 PM

Re: Cant print with Phaser 3020 on RHEL 8 / Fedora 33 / Centos 8

Hello James,

I would recommend calling Support and asking to speak with a Network Specialist: 1-800-821-2797

Thanks,
CathyO-Xerox
Community Manager

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