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2 Replies
jdnz
New Member
New Member
‎07-14-2022 05:59 AM

Re: Cant set 'paper available' to A4 on print server

Too late for OP, but for anyone else struggling with this...

Check the Windows "System Locale". 

After changing it from  "English (United States)" to "English (New Zealand)" this issue was resolved for me.

SysLocale.png

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CathyO-Xerox
Community Manager
Community Manager
‎09-24-2019 12:20 PM

Re: Cant set 'paper available' to A4 on print server

Hello rginty,

I am not sure if this will help, but I found a setting from the KB called Allow Paper Substitution for Prints. The steps on this setting are located HERE. 

Thanks,
CathyO-Xerox
Community Manager

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rginty
New Member
New Member
‎09-21-2019 10:31 PM

Cant set 'paper available' to A4 on print server

Product Name: ApeosPort-IV C3370
Operating System: Windows 10 x64

Hi,

Im having an issue on our print server where im unable to change 'paper available' to A4 from letter. This is causing issue with users using the print server since applications like MS word will keep defaulting to letter.

A4 has been set in General > preferences as well as Advanced > Printing Defaults. Any printer that uses this driver are all set to letter under 'paper available'.

 sada.png

asda.png

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