cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Catalina driver unuseable

Product Name: Xerox B215
Operating System: macOS 10.15 Catalina

For the B215 printer on Mac OS Catalina Xerox provide a driver dated Decembe r2019. However this driver is unable to be opened by Mac operating system as it says it is unable to verify that it is not malicious software. My understanding is that this arises because this software has not been "notarized" by Apple. Please can you advise when you expect to have this software notarized by Apple so that it works in Mac Catalina. Thank you

7 Replies
Highlighted
New Member
New Member

Re: Catalina driver unuseable

I am having the same issues as above with the driver compatible for MacOS Catalina. Whenever I try to open the file, it says Apple cannot verify it and to contact Xerox. Pls could you remedy this situation as currently we cannot use our brand new B210 printer!
0 Kudos
Highlighted
Community Manager
Community Manager

Re: Catalina driver unuseable

Hello there,

I spoke with the driver team and they did some investigation and there is a problem with the driver. They are working to get it updated, however, they have created a work around that should get you working. You can find those steps at the bottom of this reply in the attachment.

 

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Highlighted
New Member
New Member

Re: Catalina driver unuseable

Thank you for your help! I managed to get it to work with the work-around.

 

Many thanks,

Emma

0 Kudos
Highlighted
New Member
New Member

Re: Catalina driver unuseable

Hello there Cathy

I am getting the 

“Printer Driver.pkg” can’t be opened because Apple cannot check it for malicious software.

I am running Macos 10.15.4 (19E287) with the latest updates

I have a B215 Multifunction printer

Thanks

Andy

0 Kudos
Highlighted
Community Manager
Community Manager

Re: Catalina driver unuseable

Hi Andy,

Did you follow the steps in the work around I attached above?

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos
Highlighted
New Member
New Member

Re: Catalina driver unuseable

I tried to connet to link "B215" because I have troubles to download the relevant printer drivers for MacOS Catalina system (10.15.5). I couldn't download the driver files because it is not possible to do it: it seems that the file is corrupted.

Can you check it and save a downloadable file? Thank you.

0 Kudos
Highlighted
New Member
New Member

Re: Catalina driver unuseable

I have the same problem - cannot connect MacBook to printer via AirPrint or iPad/phone etc. I do not have a desktop machine hanging around either!! The disc and the software on the site are useless on a mac running cat 10.15
0 Kudos