cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Changed router, can't print through wireless means

Product Name: WorkCentre 5335
Operating System: Windows 10

I recently changed my network provider and the router, which I think has also caused my IP address to change? 
I now can't print anything using the computer and now the Xerox copier is listed as Offline in the Control Panel. 
Can anyone please help me resolve this issue by reconnecting the internet to my office network. 

0 Kudos
1 Reply
Community Manager
Community Manager

Re: Changed router, can't print through wireless means

Hello there,

I would recommend following these steps on connecting to your wireless network again since you have new hardware.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos