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aedwards New Member
New Member

Check Primary Net & Printer keeps printing pages with nothing on them

Product Name: Xerox Phaser 6510
Operating System: Windows 10

Having 3 issues...

I just purchased the Xerox Phaser 6510.  On the display it says Ready "Check Primary Net."  I'm plugged into the computer by USB.  Should I unplug?

Second issue...

Whenever I hit print, it just keeps printing blank pages .  One or two come out with a bunch of numbers or a message that says "ERROR: undefined OFFENDING COMMAND: - oPERAND sTACK: -3.84 -1.12.  I have no clue what this is.  Did I install properly?

And last - I'm printing on labels for laser printers and sometimes the black comes out with patches of white.  Not sure what this is about.  

HELP!

Thanks so much!

 

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3 Replies
Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Check Primary Net & Printer keeps printing pages with nothing on them

The printer is looking for a dhcp server by default for the net message so

Log on as admin (admin/1111) and go to

Menu > Admin Menu > Network Port > TCP/IP Settings > Ethernet > Get IP Address > Static > IP Address

Since you don't have it on the network, the settings don't matter beyond needing to look real, so 10.10.10.10 can be the IP and the gateway can be 10.10.10.1.

255.255.255.0 would be fine for the subnet mask

 

Sounds like a corrupt print driver for your blank pages/gibberish. Try reinstalling. 

 

Program your lables as lables for the media type so it can use correct transfer bias and time to cook in the fuser for propper Image Quality. If that doesn't work post a picture of what it looks like. 

 

panosh New Member
New Member

Re: Check Primary Net & Printer keeps printing pages with nothing on them

I have the same error problem with a Phaser 6510. Printing to it only through wireless; no available wired port in the vicinity.

However, my "admin" password does NOT have the ADMIN MENU outlined below.

Please advise ASAP. Thank you.

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Check Primary Net & Printer keeps printing pages with nothing on them

https://www.support.xerox.com/support/phaser-6510/support/enus.html

 

Gives the following

 

  1. At the printer control panel, press Menu.

    NOTE: To navigate through the menu, use the Up or Down arrow buttons.

  2. Navigate to Admin Menu, then press OK.
  3. Navigate to Network Port, then press OK.
  4. Navigate to TCP/IP Settings, then press OK.
  5. Navigate to Ethernet, then press OK.
  6. From the Ethernet menu, navigate to Get IP Address, then press OK.
  7. Navigate to Static, then press OK.
  8. In the IP Address field, set the address. When you are finished, press OK.
  9. To return to the Ethernet menu, press the Left arrow button.
  10. Navigate to Subnet Mask, then press OK.
  11. Set the network mask. When finished, press OK.
  12. To return to the Ethernet menu, press the Left arrow button.
  13. Navigate to Gateway Address, then press OK.
  14. Set the address. When finished, press OK.
  15. For the new settings to take effect, press the Menu button to restart the printer.
  16. To verify the new settings, wait  for two minutes after the printer has restarted, then print a Configuration Report.